top of page

Terms & Conditions

Effective Date: 06/07/2025

Welcome to the website of Distille Limited ("we", "us", or "our"). These Terms and Conditions govern your access to and use of our website, including any purchases made, services used, or content viewed. By using this website, you agree to be legally bound by the terms set out below.

Please read them carefully. If you do not agree to these terms, please do not use the website.

 

1. Company Information

 

Distille Limited
Company No: 16441218
Registered Office: Rourke House, Kingsbury Crescent, Staines-Upon-Thames, ENgland, TW18 3BA
Email: info@distille.co.uk
Phone: +44 (0) 7950 934 822
Website: distille.co.uk

 

2. Use of This Website

 

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the site.

You may not:

  • Use the site in a way that may damage the reputation of Distille Limited

  • Introduce viruses, malware or malicious code

  • Attempt unauthorised access to any part of the website or its data

 

3. Age Restriction

 

As a distributor of alcoholic products, this website is intended for individuals aged 18 or over. By using the site or placing any order, you confirm that you are legally permitted to purchase alcohol in the UK.

We reserve the right to refuse service or cancel orders if we suspect the user is underage.

 

4. Products & Availability

 

All product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure accuracy, but we do not guarantee that all product details are error-free or fully up-to-date.

We reserve the right to limit quantities or discontinue products at any time.

 

5. Orders & Payments

 

If you place an order via our website or directly with us:

  • You confirm all information provided is accurate and complete

  • Payment must be made in full before goods are dispatched unless otherwise agreed

  • All prices are shown in GBP and may be subject to VAT where applicable

We reserve the right to refuse or cancel orders at our sole discretion.

 

6. Delivery

 

Delivery terms will be outlined during the ordering process or in your trade agreement. Delivery times are estimates and not guaranteed.

Risk passes to you upon delivery. If goods arrive damaged, please notify us within 48 hours.

 

7. Returns & Refunds

 

We do not accept returns of alcohol unless the product is faulty or incorrect. Please inspect your delivery upon receipt and contact us immediately if there are any issues.

Refunds (if applicable) will be issued once the issue is verified.

 

8. Intellectual Property

 

All content on this site, including text, logos, images, and branding, is the property of Distille Limited or used under licence. You may not copy, reproduce, or distribute any content without our written permission.

 

9. Limitation of Liability

 

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss or damage arising out of your use of the website or purchase of goods.

Nothing in these terms excludes our liability for death or personal injury caused by our negligence, or for fraud.

 

10. Links to Other Websites

 

This website may contain links to third-party websites. These are provided for convenience only. We do not endorse or take responsibility for their content or privacy practices.

 

11. Privacy

 

Your use of this site is also governed by our [Privacy Policy] and [Cookie Policy]. Please review these documents to understand how we collect and use your data.

 

12. Governing Law

 

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the English courts.

 

13. Changes to These Terms

 

We may update these Terms from time to time. Any changes will be posted on this page and are effective immediately upon publication. Your continued use of the site constitutes acceptance of the revised terms.

 

14. Contact Us

 

If you have any questions about these Terms, please contact:

Distille Limited
Email: info@distille.co.uk
Address: Rourke House, Kingsbury Crescent, Staines-Upon-Thames, England, TW18 3BA

bottom of page