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Privacy Policy

Effective Date: 06/07/2025

Distille Limited ("we", "our", or "us") is committed to protecting your privacy and handling your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or engage with us.

 

1. Who We Are

 

Distille Limited
Company Registration Number: 16441218
Registered Office: Rourke House, Staines Upon Thames, TW18 3BA
Email: info@distille.co.uk

We are a UK-based distributor of beer and related products.

 

2. What Data We Collect

 

We may collect and process the following types of personal data:

  • Identity Data – Name, title, date of birth

  • Contact Data – Email address, postal address, phone number

  • Transaction Data – Purchase history, payment details (note: no card data stored)

  • Technical Data – IP address, browser type, cookies, login data

  • Usage Data – Pages visited, time on site, click behavior

  • Marketing Preferences – Whether you opted in for promotions

 

3. How We Collect Your Data

 

We collect data in the following ways:

  • When you contact us via our website

  • When you place an order or make an inquiry

  • When you sign up to receive marketing

  • Through cookies and tracking technologies on our website

 

4. Why We Use Your Data

 

We only use your personal data when we have a lawful basis to do so, such as:

  • Performance of a contract – e.g., fulfilling an order

  • Legal obligation – e.g., maintaining accounting records

  • Legitimate interests – e.g., to improve our services

  • Consent – for marketing emails (you can withdraw anytime)

 

5. Sharing Your Data

 

We do not sell your data. We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery providers and couriers

  • IT and website hosting providers

  • Professional advisers (e.g., accountants, legal counsel)

  • Regulatory authorities if legally required

All third parties are required to respect the security of your data and treat it in accordance with the law.

 

6. Data Retention

 

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including:

  • Legal, accounting, and reporting requirements

  • Customer service and product support

Typically, we keep order data for 6 years in line with UK tax regulations.

 

7. Your Rights

 

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data ("right to be forgotten")

  • Object to or restrict processing in certain circumstances

  • Withdraw consent at any time (for marketing)

  • File a complaint with the Information Commissioner's Office (ICO)

ICO contact: www.ico.org.uk / 0303 123 1113

To exercise any of these rights, contact us at: [Insert Contact Email]

 

8. Cookies

 

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings.

For more detail, see our [Cookie Policy].

 

9. Data Security

 

We use appropriate technical and organizational measures to secure your personal data, including:

  • SSL encryption

  • Access controls

  • Secure data storage and backups

 

10. Changes to This Policy

 

We may update this policy from time to time. The latest version will always be posted on this page with the "Effective Date" at the top.

 

11. Contact Us

 

If you have any questions about this privacy policy or how we handle your data, please contact:

Distille Limited
Email: info@distille.co.uk
Address: Rourke House, Staines, TW18 3BA

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